NOTE THIS EMAIL ADDRESS WELL. IT WILL BE ONE OF
YOUR COMPANY’S MOST IMPORTANT ASSETS:

info@cfdtechnic.com

Why We Don’t Have Phone Support Yet?

There is a reason we limit our support to online communications only. 
First, we keep our overall pricing down while maintaining a good service and continuing to provide great support. 
Our team is able to get everything they need to help you by our email system.
Secondly, it helps preventing misunderstandings because everything is written with all the dates.
This is all part of providing a great and very cost effective service to our customers.

HOW CAN YOU CONTACT US?

1. Send your project to our email address and attach any necessary documents.

2. Tell us about your project. Explain in detail the project and your expectations. You need to be very precise about what kind of a simulation you need or what results you have to obtain from our simulations before contacting us. This is a fine example:

”  Dear CFD Technic,

We have designed a jet fan system for a car park recently and we need a CFD simulation for an emergency ventilation mode. You can find AutoCAD drawings  of the carpark and the jet fan system attached. We need a time dependant fire analysis in case of a fire inside the carpark and we hope to see smoke dispersal, velocities, visibility and temperature distributions across the carpark. Thanks in advance.

Best Regards  “

3. Let us work on the project and ready the simulation one or two days. If we need additional details we will contact you. You will get a notification email when your simulation initiated. You will also be informed about the estimated time to complete the simulation.

4. After the simulation is done you will get another notification email and we will send you the required results as we have agreed before. 

5. If we are working with you for the first time we send you the results and if you like what you see, then you pay. You don’t like what you see? You don’t pay, there is no risk. And if you like our service we keep on working together. It is that simple.

WHAT YOU WILL GET AFTER SIMULATION IS DONE?

Although it is more complicated we always aim to do time dependant CFD simulations because it allows us and our customers to analyze the system better and in real time. So our results are often in a clear and understandable video format. Because no matter how sophisticated is your simulations if you cannot submit the result to your customer in a clear and easy to understand way it means no value.

You can find a good example of results of a carpark jet fan CFD simulation.

Carpark Jet Fan CFD Smoke Dispersal

Carpark Jet Fan CFD Visibility 1,7m

Carpark Jet Fan CFD Velocity 1,7m

Carpark Jet Fan CFD Temperature 1,7m